Our Store Policies
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Grading Policy:
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All pins are hand-made. Almost every step of the pin manufacturing process is handled by a person, not a machine. So understand that a "flawless" pin is nearly impossible to acquire. So this is the general outline of how I grade each pin:
A Grades are considered the "standard" grade acceptable for presale buyers and premium pricing. These have the least amount of flaws, and never have flaws such as missing enamel, deep scratches, miscolours, misprint, etc. A grades may have flaws that can only be seen by tilting under a light source, or cannot be seen once held at arms length.
B grades, or "seconds", will have minor flaws that do not effect the beauty of a pin on display. These may be surface scratches or scuffs, specks, bubbles, or pinprick.
C grades, or flawed pins, may have multiple of the flaws outlined in B grades, more noticeable damage like punctures, or a face flaw such as minor misprint or imperfect enamel. I will not sell pins that are badly damaged, especially in the face, so these flaws shouldn't be a massive distraction from the overall pin.
The back of the pin is not considered in the grading process, unless it doesn't have a post or the post is not functional. In this case, the pin doesn't fit the grading criteria above and will be discounted accordingly if sold.
Production and Shipping Times:
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Production times can vary due these products being handmade. Factors such as size, complexity, and general error can delay production. However, most pins are completed and shipped from the factory in a 3-5 month period, then take a week or so to ship to customers. It is rare that a pin takes longer than 6 months.
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Misc.:
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Our pins are not official merchandise and cannot be traded at parks. They are fandom inspired and have no affiliation with their inspirations.
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All designs are limited to 2 per person.
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We reserve the right to refuse to sell to anyone who abuses the policies of our shop.
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